We are holding a photography competition this month, to showcase your talent and for the chance to win Westfield Stratford City shopping vouchers.
Please see the poster for more information, Deadline is extended to the 31st of May 2016.
We are looking forward to your submissions!
Join us for our Patient Experience Panel Open Session on 1st of June!
A chance for you to directly hear what people think of their health and social care services.
We are inviting residents and professionals from Waltham Forest to come along to our first quarterly open Patient Experience Panel (PEP).
This is an opportunity for you to get an insight into what we do with the health and social care stories and complaints we collect into our database, and how they are coded to feed into our work of identifying trends and informing care providers and commissioners of key issues.
Our report on Whipps Cross Hospital Outpatient services based on outreach we conducted from September to November 2015 has just been published!
The key recommendations included managing patient expectations such as parking costs and waiting times more effectively, using text message reminders to tell patients which waiting area to go to, sitemap should be available at reception, strengthening peer learning between departments, and improving accessibility of information.