Reports

Nurse with clipboard

The Experience of Whipps Cross University Hospital, 01.10.23 - 30.09.24

This annual report is based on the experience of 348 people.

Overall satisfaction for Whipps Cross University Hospital is at 40%, which is much lower than the average of 52% for all hospitals within the North East London Integrated Care Board area.

The Accident & Emergency department accounted for 43% of all feedback with only 34% positive.

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Doctor with patient

The Experience of Whipps Cross University Hospital, 01.07.23 - 30.06.24

This annual report is based on the experience of 378 people.
Overall satisfaction for Whipps Cross University Hospital is at 45%, which is lower than the average of 51% for all hospitals within the North East London Integrated Care Board area. The Accident & Emergency department accounted for 40% of all feedback with only 39% positive.

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Male doctor

The Experience of Whipps Cross University Hospital, 01.04.23 - 31.03.24

This annual report is based on the experience of 403 people.
Overall satisfaction for Whipps Cross University Hospital is at 50%, which is marginally lower than the average of 52% for all hospitals within the North East London Integrated Care Board area. The Accident & Emergency department accounted for 38% of all feedback with satisfaction at 42%.

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Male doctor

The Experience of Whipps Cross University Hospital, 01.01.23 - 31.12.23

This annual report is based on the experience of 389 people. Overall satisfaction for Whipps Cross University Hospital is at 54%, which is marginally higher than the average of 53% for all hospitals within the North East London Integrated Care Board area. The Maternity department accounted for 35% of all feedback and its satisfaction was 55%. The Accident & Emergency department accounted for 32% of all feedback with satisfaction at 47%.



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Nurse with clipboard

The Experience of Whipps Cross University Hospital, 01.10.22 - 30.09.23

This 12-month report is based on the experience of 427 people.
Overall satisfaction for Whipps Cross University Hospital is at 56% positive which is higher than the average of 53% for North East London hospitals as a whole.
The Maternity department accounted for a third of all feedback with 55% positive, 35% negative with 10% neutral,
The Accident & Emergency department accounted for 29% of all feedback with 49% positive and 48% negative.




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Female doctor in white coat

The Experience of Whipps Cross University Hospital, 01.07.22 - 30.06.23

This annual report is based on the experience of 446 people. Overall satisfaction for Whipps Cross University Hospital is at 55% positive which is higher than the average of 53% for all five Barts Health hospitals. The Maternity department accounted for 41% of all feedback with 56% positive. The Accident & Emergency department accounted for 26% of all feedback with 51% positive.
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Female doctor with stethoscope

The Experience of Health, Care and Community Services, 01.01.23 - 31.03.23

This quarterly report is based on the experience of 1,222 people. Overall satisfaction has increased this quarter by 3% to 68%. Satisfaction on Quality and Empathy increased by 3% to 81% this quarter. Satisfaction for Information, Involvement and Support has declined by 6% to 78%. Satisfaction regarding Access to Services has declined by 6% to 37%. GP satisfaction is at 53% compared to 86% for dentists and 55% for Whipps Cross University Hospital.
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Female doctor with patient

The Experience of Whipps Cross University Hospital, 01.01.22 - 31.12.22

This annual report is based on the experience of 282 people. Overall satisfaction for Whipps Cross University Hospital is at 54%, which is higher than the average of 46% for all five Barts Health hospitals. The Accident and Emergency department accounted for 36% of all feedback and its satisfaction was 43%.
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Female doctor with patient

The Experience of Whipps Cross University Hospital, 01.10.21 - 30.09.22

This annual report is based on the experience of 211 people. Overall satisfaction for Whipps Cross University Hospital is at 48%, which is higher than the average of 42% for all five Barts Health hospitals. The Accident and Emergency department accounted for a third of all feedback and its satisfaction was 35%.
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