News and reports

Annual report based on the experience of 192 people.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Annual report for GP Patient Experience based on the experience of 843 people.

Q4 (Jan to Mar) patient experience report based on the experience of 439 people.

A report comparing patient experience feedback across different departments and service areas of Whipps Cross Hospital from 234 people.

This report covers patient experience for GPs, hospitals, dentists, pharmacies, opticians, COVID-19 centres, social care, community and mental health services.
Our Q3 Patient Experience Report takes our data from October to December 2021.

We are proud to publish our Annual Report for 2020-21.

A report comparing patient experience feedback by Primary Care Network across the borough based on the views of 836 people.

This report covers patient experience for GPs, hospitals, dentists, pharmacies, opticians, COVID-19 centres, social care, community and mental health services.
Our Q2 Patient Experience Report takes our data from July to September 2021.

This report covers patient experience for GPs, hospitals, dentists, pharmacies, opticians and social care.
Our Q1 Patient Experience Report takes our data from April to June 2021.

A report investigating the impact of COVID-19 on the accessibility of health and social care services that are used by disabled people in Waltham Forest.

A report covering the experience of outpatients in the eight North East London boroughs.