News and reports

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report and in three area reports (Chingford, Leyton/Leytonstone and Walthamstow).

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

We analysed the experience of A&E services at Whipps Cross University Hospital between 01.07.2015 – 31.10.2016.

Read the report from the event, including key principles for good public engagement in Waltham Forest!

Our Annual Event was very well attended by over 80 local residents, voluntary and community organisations, service user representatives and health and social care professionals.
We would like to thank our volunteers, board members and staff who helped make this event a success, and are very happy to have received a lot of positive feedback from attendees!

We carried out Mystery Shopping of Waltham Forest GP practices’ answerphones and websites from December 2015 to September 2016. We wanted to know if they were correctly advising people how to seek treatment and make appointments when the surgery was closed.

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

In November 2016 we invited applications from voluntary organisations and community groups based in Waltham Forest who were interested in running involvement activities with their community.

We are proud to publish our Annual Report for 2015/16.

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

The aim of this programme is to observe the community blood testing services in Waltham Forest in action, looking at: accessibility, environment, waiting times, staff, information, results and follow up.

We visited the various outpatients clinics in Whipps Cross Hospital every week for three months