News and reports

We carried out Mystery Shopping of Waltham Forest GP practices’ answerphones and websites from December 2015 to September 2016. We wanted to know if they were correctly advising people how to seek treatment and make appointments when the surgery was closed.

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

In November 2016 we invited applications from voluntary organisations and community groups based in Waltham Forest who were interested in running involvement activities with their community.

We are proud to publish our Annual Report for 2015/16.

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

The aim of this programme is to observe the community blood testing services in Waltham Forest in action, looking at: accessibility, environment, waiting times, staff, information, results and follow up.

We visited the various outpatients clinics in Whipps Cross Hospital every week for three months

The purpose of this piece of work is to capture the voice of the Looked After Children (LAC) and Care Leavers in Waltham Forest to ensure that Waltham Forest Clinical Commissioning Group (CCG), in redesigning services, obtains the right provision of health services that are responsive to their needs, aspirations and preferences.
With special thanks to the young people who shared their experiences with us and the partners and colleagues who helped recruit participants

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

From January – May 2015, Healthwatch researchers carried out interviews and focus groups capturing the views of children, young people and parents from across the borough.

On 6 October 2015, Healthwatch Waltham Forest held its 2nd annual event, ‘Caring About Care Homes at the Waltham Forest Assembly Hall.