News and reports

The final report for our Enter and View visit to the Elizabeth Ward at Whipps Cross University Hospital in November 2022. It highlights the positive feedback we received on the ward but also the impact that pressures on GP Access and social care are having on hospital services.

This report shows the draft findings of the Waltham Forest Community Conversation which was part of the wider NHS North East London Big Conversation.

The report presents the outcomes of interviews conducted with care home residents and staff members. The aim of these interviews was to explore their perspectives on the implementation and impact of the multidisciplinary team (MDT) approach to care for less capable residents.
The interviews were designed to gain insights into residents’ and staff members’ observations, experiences, and opinions. The focus of the interviews was to understand the changes that have occurred due to the MDT approach and how it has affected the care provided to less capable residents.

This annual report is based on the experience of 1,376 people.
Findings show that the overall sentiment is 60% positive.

This quarterly report is based on the experience of 1,039 people.
Overall satisfaction has increased this quarter by 1% standing at 75% positive.

This 12-month report is based on the experience of 427 people.
Overall satisfaction for Whipps Cross University Hospital is at 56% positive which is higher than the average of 53% for North East London hospitals as a whole.
The Maternity department accounted for a third of all feedback with 55% positive, 35% negative with 10% neutral,
The Accident & Emergency department accounted for 29% of all feedback with 49% positive and 48% negative.

A report covering experience of patients of the GP practices within the E4 Network Primary Care Network (Chingford Medical Centre, Churchill Healthcare, Handsworth Medical Practice, The Old Church Surgery and The Ridgeway Surgery).

A report covering experience of patients of the GP practices within the Forest 8 Primary Care Network (Dr Shantir's Practice, Kingshead Medical Practice, Larkshall Medical Centre, Penrhyn Surgery, Sinnott Medical Centre, The Bailey Practice, The Forest Surgery and The Microfaculty).

A report covering experience of patients of the GP practices within the Forest Integrated Health Primary Care Network (Crawley Road Medical Centre, Francis Road Medical Centre, Hampton Medical Centre, Lime Tree Surgery, The Allum Practice, The Ecclesbourne Practice and The Lyndhurst Surgery).

A report covering experience of patients of the GP practices within the Leyton Collaborative Primary Care Network (Leyton Healthcare, SMA Practice and The Manor Practice).

A report covering experience of patients of the GP practices within the South Leytonstone Primary Care Network (Green Man Medical Centre, Harrow Road GP Practice, High Road Surgery, Kiyani Medical Practice, L.L Medical Care and Langthorne Sharma Family Practice).

A report covering experience of patients of the GP practices within the Walthamstow Central Primary Care Network (Addison Road Medical Centre, Claremont Medical Centre, Dr RP Dhital's Practice, The Firs Medical Centre and Wood Street Health Centre).