the phone. Thinks it's diabolical that you can see a pharmacist face-to-face or have a hospital appointment, but can't have a face-to-face appointment with a GP at the moment. Had a phone appointment last week but it was a waste of time. Had another one today which went much better. Had bad experience five years ago when it took 4 weeks of chasing to get results of chest x-ray due to poor communication by the surgery.
surgery has been proactive in contacting him during the pandemic to check that he is okay. They have also offered to put him in touch with a dietician. The surgery offers phone and video calls and he finds it easy to make contact online as well.