Highcroft Care Home Healthwatch Waltham Forest

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How do you rate your overall experience of this service?*

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Your ratings (select if applicable)

Ease of gaining an appointment

Convenience of appointment

Cleanliness / Environment

Staff Attitude

Waiting Time

Treatment explanation

Quality of care

Quality of food

Generally how easy is it to get through to someone on the phone?

When did this happen?

In relation to your comments are you a:

Have you shared your experience with any of the following?
Formally with the Service Provider (via an official complaint)
Other
Care Quality Commission (CQC)
Social Services
WEL Clinical Commissioning Group
Patient Liaison and Advice Service (PALS)
Informally with the service provider (those who run the service)

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Highcroft Care Home