North East London Mental Health Direct
Feedback Rating
Based on 4 reviews
Reviews (4)
Waste of time trying to get a response.
August 27, 2022
It took ages to get through. They breached patient confidentiality, as I could hear them talking and mentioning personal details. They informed me that someone would call me. No call received! I have complained in writing, the response to one was a pack of lies and excuses. They ignored my request for "reasonable adjustments" The second complaint has been ignored for two months! I don't even have a complaint reference. The receptionist was rude too. Complete shower.
Horrible
March 28, 2022
I have no idea why these people work in this service. Advice has included 'GO TO BED!!!' They seem to be manned by people utterly devoid of humanity for a start and with a loathing for someone with mental health issues.
rude obnoxious, poor care
August 4, 2021
Extremely bad service no help at all
Extremely poor
August 4, 2021
No help what so ever, made matters worse, total waste of time and tax payers money
