Older adult mental health team/North East London NHS Foundation Trust

provides community mental health services to people aged 65 and over with serious and/or enduring mental health problems

Contact

0300 300 1570

Red Oak Lodge
17 Thorne Close
Leytonstone
London
E11 4HU

Location

Reviews (1)

Older Adult Mental Health Team

August 16, 2021
All my consultations and counselling etc have been here in my own home, even during lockdown (masked and socially distanced at that point of course). Their blurb on the web says that the team "provides community mental health services to people aged 65 and over with serious and/or enduring mental health problems such as depression, anxiety, schizophrenia…” I was linked to them following bereavement. I’m not sure exactly how that happened. It may have been my GP but I certainly didn’t initiate it myself. Or the Palliative Care team (for my husband) might possibly have been informally involved – that doctor did visit me at home a little while after my husband's death. Since we were all in the first lockdown it was not a routine situation! At first I was phoned weekly by the head mental health nurse (my Care Coordinator) . After a short while I was referred for some home counselling by a psychotherapist  (‘complicated grief’ possibly). That was/has been an extended commitment over months by my Care Cordinator herself and also a qualified psychotherapist. My Care Coordinator has moved on to a more senior position and her place has been taken by another qualified nurse, who I still have some remaining contact with. I can’t praise them all too much for their care. They all gave me such professional and compassionate support through a very bad time. It was not a “brief intervention” either and the fact that they managed to reliably visit me at home every week during the pandemic was particularly amazing. But it was also particularly crucial as far as I’m concerned. I know that contact solely over the phone or on zoom, convenient though this is for lots of things, would just not have worked for me in this context. It is an outstanding service and I feel we are very lucky to have access to it.
Anonymous

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