The Firs Medical Centre

Services for everyone|Maternity and midwifery services|Family planning services|Treatment of disease, disorder or injury|Surgical procedures|Diagnostic and screening procedures

Contact

020 8223 9840

26 Stephenson Road
Walthamstow
London
E17 7JT

Location

Reviews (15)

Top to bottom complete garbage service

August 8, 2023
To be honest why employ the GP and staff at this location just shut it down, will save the nhs money, as they wasting money on subpar. the old staff at this place are incompetent. They should have been the first to get the sack. The young staff are ok but if you under the influence of older staff. Then of course they are gonna follow how they lead. Plain and simple should have been closed when they failed cqc and were put under another surgery’s administration. Now they have the cheek to call them selves the best in Walthamstow on their website.
Anonymous

Prompt phone consultation

May 16, 2023
I filled in a form online and got a GP call me back later the same day. She listened and gave me good advice.
Anonymous

Frustrating

March 29, 2023
Trying to book online is a pain when half the time the website is closed and the other half i can't get through on the telephone. Not very good at dealing with people with chronic conditions...
Anonymous

Two recent telephone appointments e consult

August 11, 2022
Both times gps went over test results and explained everything to me. I felt valu d and listened to.
Janet Ashley

Worst GP practice

October 14, 2021
Been told to come and pick a form for a blood test and the receptionist was really racist towards me(English it’s not my first language) and because of that she didn’t let me inside the building like she was letting others. She was talking with me through a small window.
Anonymous

GP surgery

June 15, 2021
The reception staff are not very helpful and it's difficult to get an appointment to see the doctor. There have been many times when I have called and haven't been able to get an answer. Sometimes I have been on hold for 30-40 minutes and have just been cut off after that time.
Anonymous

It's difficult to get an appointment, although the service is fine once you eventually get one.

May 21, 2021
A very busy practice. It's difficult to get an appointment, although the service is fine once you eventually get one. I have definitely noticed a change in the level of service and doctors' availability over the years, especially as more people have moved into the area and demand has increased.
Anonymous

Poor service

November 22, 2020
It used to be a great clinic but suddenly with different staffing its standards have dropped. They always think theyre right. No customer service. Quite dismissive.
Anonymous

Poor service

November 22, 2020
I found doctors and any care I received good once you could actually get through. However getting an appointment is not possible at all. The reception staff are very rude and the online system is always full so they tell you to ring in. I once was on hold for 2hrs and when I did actually get through they said no appointments were available.
Anonymous

Good Service

November 5, 2020
Mum is waiting for a hip replacement. Our Dad passed away last year and my sisters and I look after. Her mobility is limited and she cannot go out unaided. She has not seen her GP recently.
Anonymous

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