Daughter who is 10 years old. She had a small lump and I needed advice. The reception were very polite and treated it seriously. I very rarely have not got an appt. quickly. as receptionists are always polite and helpful.
had fractured pelvis, doctor said to just take ibuprofen which when taken to hospital found out was much more serious. My daughter also had an eating disorder when she was younger and the doctor said "as long as she's drinking water" and the tone was not nice at all. I think communication with patients needs to be improved and doctors are not very competent there.