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The Old Church Surgery

Rated by Anonymous
1st November 2020

Poor Service

I've always been extremely pleased with the surgery and quality of care up until lockdown. I had bleeding from my uterus in April and was quickly referred for treatment in a private hospital under the NHS and had polyp removed within 3 weeks. Since lockdown, experience has deteriorated. I was disappointed with telephone appointments, particularly for arthritis in shoulder, and would like to be able to explain how the pain is affecting me in person. Very frustrated at how long it takes to get through on the phone to make an appointment since lockdown.

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