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Original feedback for

Whipps Cross Urgent Care Centre (A&E, Walk-in centre)/Barts Health NHS Trust, North East London NHS Foundation Trust and WF GP FedNet

Worst experience at maternity unit

I WOULD LIKE TO COMPLAINT ABOUT NHS STAFF AT WHIPPS CROSS HOSPITAL MATERNITY UNIT WHERE I VISIT AT TRIAGE WHEN I GOT CONCTRATION DURING MY LAST WEEK OF PREGNENCY THERE WAS STAFF WHO CAME TO MY HUSBAND ZESHAN SHE ASKED IS THIS LOW RISK PREGNENCY THAN MY HUSBAND SAID HOW DO I KNOW THAN AFTER LEAVING WHEN THEY SAID ITS STIL 2M ONLY U HAVE TO WAIT AND THEY WRITE IT ON ITS LOW RISK ON THAT DAY THE PROBLEM CREATED AND THAN AFTER HAVING FIRST BABY SCAN THE LADY WHO SCANNED TOLD THERE SEEMS SOME THING IN HIS LUNGS BUT ITS NOT CLEAR WHAT IT IS BUT WE HAVE TO DO ANOTHER TEST ON ANOTHER TEST SHE TOLD ITS ALL CLEAR AND WE TOLD TO MIDWIFE ABOUT IT BUT SHE SAID I WRITE IT DOWN ON FILE ABOUT IT SO DOCTORS WILL BE AWARE OF THAT SO AFTER THAT MANY DAYS AS THE DUE DATE IS CLOSE WHI H WAS 24TH NOVEMBER SHE SAID AFTER 6 DAYS U CAN HAVE OPPOIMTMENT IF U WILL NOT HAVE CONTRACTION ON THAT DAY AFTER 12 DAYS U WILL ADMITTED TO HOSPITAL TO MAKE YOU UP FOR CONTRACTION OR WILL GIVE U OPTIONS THAN AFTER 12 DAYS AS I QENT HOSPITAL ALREADY HAVE CONTRACTION THEY HOLD ME THERE FOR 4 DAYS AND ALREADY 6 DAYS PASSED FOR MY DUE DATE AND STAFF THE MIDWIFE THERE THEY TOLD HER SHE NEED TO WAIT AS LABOUR WARD HAS NO SPACE AT ALL THEY GOT ONE PERSON AND ALL STORIES WHICH WASNT RIGHT AT ALL MY PAIN WAS GOING MORE AND MORE NO ONE THERE LOOKONG AFTER ME ONLY MY HUSBAND WAS STRUGLING I FACED MISERABLE EXPERIENCE WHERE THERE WAS NO CARE THEY LEFT ME ALONE AT NIGHT THEY OFFER ME GAS PUMP WHICH I INHALE AND I WAS LIKE A DRUNK PERSON NOT EATING NOTHING I WAS HUNG FOR 12 HOURS THAN ONE MIDWIFE AT NIGHT CAME TOLD ME IF U HA E PAIN GO FOR EPIDURAL SO THAN THEY CAN SEND YOU TO LABOUR ROOM THAN I THOUGHT I CANOT BEAR THIS PAIN HOW CAN OTHER WILL BE WORSE THAN I DECIDED TO DO IT BUT AFTER TELLING THIS TO MIDWIFE SHE WAS STILL TAKING TIME MY HUSBAND ASKED COME ON ITS OVER DUE SATE GONE MORE THAN 16 DAYS AGO WHAT IS HAPPENING WITH ME AND MY CHILD PLEASE CHECK THEY JUST CHECKING HIS HEART SO THEY MOVE ME AFTER ALL TO LABOUR ROOM AND AFTER 6 HOURS UNEXPERIENCED DOCTOR CAME WHO PUT 3 TIMES NEEDLE IN MY BACK FOR EPIDURAL AND 4 TIME IT GOES AND IN LABOUR ROOM DOCTOR TOLD TO INJECT ME AFTER 30 MINTUES AND THERE AFTER MORE THAN HOUR THEY INJECTED ME AND EVERY TIME WHEN MY HUSBAND CALLING THEM THEY GO DISSAPPEAR AND COME BACK WITH EXCUSE LIKE KEYS FORGET SORRY LADY WAS ON BREAK SORRY MY SHIFT FINSIH ITHER LADY DO STUFF LIKE THAT I FELT LIKE I AM IN JUNGLE I WAS SHOUTING THAT I HAVE PAIN BUT NO ONE THERE MY HUSBAND GO OUTSIDE TO CALL SOMEONE HE FIND DIFFICULTIES AS NO ONE THERE TO OPEN DOOR FOR HIM TO COME BACK TO LABOUR WARD ITS LIKE EVERYONE SLEEPING AMD AFTER ALL THIS INJECTION I THINK 7 OR 8 HOURS IT STOP WORKING AND MY DOUBLE PAIN STARTED AND THERE WAS SHIFT TIME CHANGE ISSUE AND NO ONE WAS HELPING AT THE END THE 8.45 SHIFT CHNAGE AND THEY CAME TO TOLD ME TO PUSH AND PUSH HOW CAN I WHERE I FELT NOTHING THAN I WASN'T SUCCESSFUL THEY OFFER ME FOR SPINAL AND LITTLE STRICHES OPERATION I SAID YES AND THERE THEY TAKE ME AND BRING ME BACK AFTER 10 MIN AND LEFT ME IN PAIN NO ONE TAKE ANY RESPONSIBILITY FROM START THAT IN FILE THE LADY WRITE LOW RISK PRAGNENCY AND EVEN DOCTORS KNOWS SHE ALREADY HAVE CONTRACTION AND SHE IS IN WORST PAIN NO ONE SEE FILE HOW WAS BABY SO THE BABY BORN WITH INFECTION BECAUSE NO ONE SEE FILE WHERE MIDWIFE WROTE THAT BABY IN SCANNING HAD SOMETHING AND MY BABY BOY BEEN ADMITRED TO HOSPITAL FOR 8 DAYS HE RECOVERED BUTANY QUESTION LEFT FOR ALL IS THAT THE TREAT AND BEHAVIOUR MIDWIFE AND NURSES SHOULD HAVE WHAT LIMD OF SERVICE THEY PROVIDE ITS UNACCEPTABLE I AM TAKING THIS TO COURT BECAUSE WHIPPS CROSS HOSPITAL DONT NEED BIG HOSPITAL THEY NEED PROFESSIONAL AND EXPERIENCED STAFF WHO KNOWS HOW HOSPITAL RUN AND WHAT SERVICE THEY LOOKING I AM SENDING THIS EMAIL TO MY Memmber of Parliament as well .I will never trust on hospital and NHS.you can find details via my birth details if need more I have few evidence as well Thank you.

Anonymous