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Original feedback for

Whipps Cross Urgent Care Centre (A&E, Walk-in centre)/Barts Health NHS Trust, North East London NHS Foundation Trust and WF GP FedNet

POOR HYGIENE /POOR COMMUNICATION/UNNECESSARY

WHEN I VISITED AT AROUND 11am, I WAS ASKED TO FAST BY THE 111 GP. 7 HRS LATER, WAITING AND WITH NO NURSE COMPETENT TO GIVE ME ANY INFORMATION. I SELF DISCHARGED BECAUSE I WAS HUNGRY AND I HAD HAD SEEN ENOUGH AS ASSESSMENT WINDOWS, WALLS, CHAIRS AND THE WHOLE A&E WAS VERY DIRTY AND STAINED. NURSES DO NOT KNOW WHEN BLOOD RESULTS COME BACK. A MEDICAL DOCTOR ASSESSED ME BUT DID NOT DOCUMENT FOR OTHER COLLEAGUES. A SURGICAL FEMALE DOCTOR WHO SAW ME, PROMISED ME A CT SCAN RE; BLOCKAGE BUT HOURS LATER NURSES SAID THAT THERE WAS NO REQUEST DONE FOR A CT. UN NECESSARY BLOODS TAKEN WITH CANNULATIONS WHICH WAS NOT REQUIRED.

AmynerA