News and reports

The discussion that took place at our deaf and hard of hearing focus group, highlighted issues that we have heard from other borough residents: the difficulty in getting a GP appointment, limited time with the GP, waiting times at the hospital and a lack of continuity in social care services for example.

From Tuesday 25th March to Wednesday 2nd April we had use of a Pop-up shop in Hoe Street, Walthamstow. We really enjoyed being shopkeepers for a week or so and the pop-up was a great opportunity to raise aware- ness about our work.

With the North-East London Public Pharmacy Partnership, we held a joint consultation event at Vestry House Museum, Walthamstow on 6th February 2014 as part of NHS England’s Call to Action to look at the future potential role of pharmacy services in healthcare provision.

In Waltham Forest the council contracts domiciliary care from a list of 29 home care providers, not all of whom are currently used, and they intend to switch to a different model in 2015. This research project came about due to comments we received about homecare locally and the need to ensure that the patient voice is heard when change is implemented.