We're still here for you

News - 7 July 2025

The Government has announced that it wants to change the law to transfer the work of Healthwatch England to the Department of Health and Social Care and to transfer the work of local Healthwatch services (like us) to the NHS and local authorities.
Your Voice Counts

Dr Penny Dash's review of patient safety across the health and care landscape was published today which recommends the transfer of our work to the NHS and the local authority.

What does this mean right now?

These changes will happen over time as the Government will have to pass legislation. This means we are still here, open, and working for you.

We continue to:

 

Take five minutes to share your experiences

NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved for you and your loved ones, both in the area you live in and across the country.

Have your say

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Patient at Whipps Cross

Annual Report 2024-2025

Over the past year, we’ve helped more than 8,400 people have their say about health and care in Waltham Forest.

Our work has directly shaped GP access, maternity services, and vaccine confidence—ensuring decisions are grounded in real experiences.

We published 54 reports and reached out to underrepresented communities, including Romanian residents, people experiencing homelessness, and young people.

Our Good Care Framework is now embedded in local strategy, and our insights are influencing the design of new health hubs, making services more joined-up and inclusive.
Report