NHS campaign to promote online GP access

News - 16 February 2026

NHS have launched a new campaign, “Tap it, type it and we’ll take care of it”, to promote online GP access.
NHS online GP access

The campaign encourages patients to contact their GP using online forms. The campaign runs in England and includes video, radio, social media and search ads.

Patients can send their symptoms or requests through via online forms on their GP’s website or on the NHS App. Forms can be sent at any time during core hours (8am–6:30pm), so there is no need to call at 8am.

Click here for information on how to use an online form

NHS online GP access - mole

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