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News and reports
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Q1 2025-26 Reports (North East London)
Our quarterly reports examine the experience of 21,629 local people.
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Annual Report 2024-2025
Over the past year, we’ve helped more than 8,400 people have their say about health and care in Waltham Forest.
Our work has directly shaped GP access, maternity services, and vaccine confidence—ensuring decisions are grounded in real experiences.
We published 54 reports and reached out to underrepresented communities, including Romanian residents, people experiencing homelessness, and young people.
Our Good Care Framework is now embedded in local strategy, and our insights are influencing the design of new health hubs, making services more joined-up and inclusive.
Our work has directly shaped GP access, maternity services, and vaccine confidence—ensuring decisions are grounded in real experiences.
We published 54 reports and reached out to underrepresented communities, including Romanian residents, people experiencing homelessness, and young people.
Our Good Care Framework is now embedded in local strategy, and our insights are influencing the design of new health hubs, making services more joined-up and inclusive.
Report
Insights for the 10 Year Plan for Health
The Good Care Framework. What does good care look like? The good care framework was developed from what local people told us in our Big Conversation.
We asked local people open-ended questions about what good health and care means to them. At community events and in focus groups we helped local people to draw out what their own vision of good care would look like.
We took what they told us and and started to use qualitative data coding to identify themes, these themes eventually developed into the good care framework and our four pillars of good care, or four aspects of what makes the difference between good care and inadequate care. We also looked at the wider issues that impact good care at a society level-the wider determinants.
We took what they told us and and started to use qualitative data coding to identify themes, these themes eventually developed into the good care framework and our four pillars of good care, or four aspects of what makes the difference between good care and inadequate care. We also looked at the wider issues that impact good care at a society level-the wider determinants.
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Digital inclusion in North East London
What we know about digital inclusion in North East London. During the Covid-19 pandemic, many healthcare, social care and community services started to offer an online provision; either complementing or replacing their face to face services; post-pandemic, there are lessons to be learned about
maintaining and sustaining this change without leaving anyone behind.
maintaining and sustaining this change without leaving anyone behind.
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Q4 2024-25 Reports (North East London)
Our quarterly reports examine the experience of 22,163 local people.
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