News and reports

Get the latest analysis of local services.

Our quarterly reports examine the experience of 22,163 local people.

We visited the Manor GP Practice in June 2024.

Working with Royal Mail, NHS and patient organisations, Healthwatch England have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.

Beezee families offer free healthy lifestyle support for families who have a child who above their ideal weight. Group sessions are available in-person and online.

Pharmacy opening hours for Easter 2025. As only a few pharmacies will be open, please ensure you have enough medication for the Easter holidays.

We have published our latest patient experience reports ending 31st March 2025.

This annual report is based on the experience of 2,482 people.
Findings show that the overall sentiment is 78% positive.

This quarterly report is based on the experience of 1,485 people.
Overall satisfaction is 82% positive, up 5% from last quarter.

This annual report is based on the experience of 353 people.

Overall satisfaction for Whipps Cross University Hospital is at 49%.

The Accident & Emergency department accounted for 47% of all feedback with only 46% positive.

A report covering experience of patients of the GP practices within the Walthamstow West Primary Care Network (Higham Hill Medical Centre, Queens Road Medical Centre, Seymour Medical Centre, St James Medical Centre and The Grove Medical Centre).

A report covering experience of patients of the GP practices within the E4 Network Primary Care Network (Chingford Medical Centre, Churchill Healthcare, Handsworth Medical Practice, The Old Church Surgery and The Ridgeway Surgery).