News and reports

We visited the Spinney Care Home on 12th March 2015.

We visited the Manor Care Home on 20th March 2015.

We visited the St. Francis Care Home on 20th March 2015.

The Healthwatch network spoke to over 11,000 people about their experiences of primary care and found that, while people are generally very happy with the quality of their care, many people face a number of common problems accessing GP services. To get a deeper understanding of people’s experiences, we spoke to a number of patient groups, including people who are Deaf and hard-of-hearing, migrants, students, mothers of young children and over-65s.

We visited Aspray House on 12th February 2015.

We visited the Ross Wyld Care Home on 19th February 2015.

This report is a summary of the comments made by patients we met over a period of six weeks at the St James Medical Practice.

This report is the summary of the comments made by patients we met over a period of six weeks at the Hampton Medical Practice.

On 7th January 2015 seven young people took part in a discussion with the Local Authority Public Health team around proposals for a young people specific sexual health service in the borough. This report is a write up of those discussions, reflecting the comments and views expressed by young people on that day.

For one week, from 27 October 2014 – 1 November 2014 (this was also half term week) Healthwatch Waltham Forest attended Whipps Cross Hospital Emergency and Urgent Care Centre (EUCC) to undertake surveys with patients in the waiting area

This report reflects the discussions that took place at our GP services fit for the future event. It highlights issues such as those concerning service accessibility; information and communication; patient involvement; joined-up services; and complaints mechanisms (to name a few), and it also goes on to present features for ‘ideal GP services’ of the future in Waltham Forest.

We visited Parkview House on 2nd September 2014.