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News and reports

Annual event photo

Annual Event: The Power of the People 2016

Read the report from the event, including key principles for good public engagement in Waltham Forest!

Our Annual Event was very well attended by over 80 local residents, voluntary and community organisations, service user representatives and health and social care professionals.
We would like to thank our volunteers, board members and staff who helped make this event a success, and are very happy to have received a lot of positive feedback from attendees!
7 November 2016
Report
Your Voice Counts

GP answerphone and website mystery shopping 2015-2016

We carried out Mystery Shopping of Waltham Forest GP practices’ answerphones and websites from December 2015 to September 2016. We wanted to know if they were correctly advising people how to seek treatment and make appointments when the surgery was closed.
1 November 2016
Report
Your Voice Counts

GP patient experience - quarterly trends analysis reports, August 2016 (1.7.15 to 30.6. 16)

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.
30 August 2016
Report

Small Grants Project Summary Report

In November 2016 we invited applications from voluntary organisations and community groups based in Waltham Forest who were interested in running involvement activities with their community.
1 August 2016
Report
Your Voice Counts

Annual Report for 2015/16

We are proud to publish our Annual Report for 2015/16.
30 June 2016
Report
Your Voice Counts

GP patient experience - quarterly trends analysis reports, May 16 (1.4.15 to 31.3.16)

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

16 May 2016
Report
Your Voice Counts

GP patient experience - quarterly trends analysis reports, Dec 2015 (1.1.15 to 31.12.15)

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

15 April 2016
Report
Your Voice Counts

Enter & View Visit Report - Community Phlebotomy (Blood testing) Services Oct and Nov 2015

The aim of this programme is to observe the community blood testing services in Waltham Forest in action, looking at: accessibility, environment, waiting times, staff, information, results and follow up.
29 February 2016
Report
Your Voice Counts

Whipps Cross Hospital Outpatients Findings September to December 2015

We visited the various outpatients clinics in Whipps Cross Hospital every week for three months
14 February 2016
Report
Your Voice Counts

Talking to Looked After Children and Care Leavers; health services and transition

The purpose of this piece of work is to capture the voice of the Looked After Children (LAC) and Care Leavers in Waltham Forest to ensure that Waltham Forest Clinical Commissioning Group (CCG), in redesigning services, obtains the right provision of health services that are responsive to their needs, aspirations and preferences.
With special thanks to the young people who shared their experiences with us and the partners and colleagues who helped recruit participants
15 January 2016
Report
Your Voice Counts

GP patient experience - quarterly trends analysis reports, Sep 2015 (1.10.14 to 30.9.15)

As part of our core work, we acquire patient feedback about local GP services.
This data, from a variety of sources, is analysed by the Healthwatch Waltham Forest team, with key findings published in a borough report.

10 November 2015
Report

Talking to children, young people and parents, November 2015

From January – May 2015, Healthwatch researchers carried out interviews and focus groups capturing the views of children, young people and parents from across the borough.
1 November 2015
Report

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