Phone wait times are lousy
Phone wait times are lousy. Can be in the queue at number 18, you get to 4 or 3 then you’re cut off. Sometimes it’s better than that, but told it’s ‘state of the art’ and it doesn’t seem this way. Also, it’s not free, paying the whole call time. Sometimes uses Whipps Cross Hospital - ‘when Sadiq Khan’s car charges come in, if you need to go to the emergency dept / in one day and out the next, it would cost her £25. This is unfairly hitting pensioners. Thinks its ‘disgusting’.’ Apart from that, staff / hospital treatment - always good.