Join the Enter and View team
What is Enter and View?
Enter and View Authorised Representatives play a crucial role in advocating for quality health and social care. First-hand experiences enable us to gather valuable insights into the care provided to our community members. The role involves reporting on various healthcare facilities, including hospitals, GP surgeries, care homes, and other relevant services in the borough.
Enter and View is a unique initiative where authorised Healthwatch representatives enter health and social care premises to observe, listen, and collect first-hand accounts of service users, including patients, residents, and their caregivers. The purpose is to assess the nature and quality of services provided. We gather views and feedback to report our findings and provide recommendations to service providers, commissioners, quality assurers, and other relevant partners. The reports are also made available to the general public to keep them informed of the service quality.
Responsibilities of an Enter and View Representative:
- Attend ‘Enter and View’ training sessions.
- Prepare for group visits by researching the background of the service being visited.
- Participate in team visits to health and social care services, observing, noting information, and engaging with staff, relatives, and service users.
- Contribute to the written report produced after each visit.
- Participate in follow-up visits if significant recommendations are made.
- Volunteer on weekdays, with some evening and weekend commitments.
- Attend various meetings, community groups, and events in and around Waltham Forest.
- Take notes at meetings and workshops.
- Facilitate discussion groups and workshop activities.
Gather people’s views through surveys and questionnaires.
Other Responsibilities:
- Engage in additional training sessions relevant to the Enter and View program.
How to apply
Please download this Application Pack which contains further information. Please complete the application form.
Thank you for being a vital part of our mission to enhance strategic decision-making and improve the quality of health and social care services in Waltham Forest.