Before the pandemic the service was very good, but now it's difficult to get an appointment
Before the pandemic the service was very good, but now it's difficult to get an appointment. I don't have internet access and it's hard for older people like me to organise appointments and the vaccine if they can't go online. It's so hard to get through on the phone, especially in the morning. I made an appointment and was told that my doctor would contact me at a certain time by the receptionist, and also by text, but the doctor phoned me earlier so I missed the call and noone has contacted me since.