Most staff were very helpful and friendly but
I was spelling my name to the lady registering me, I am from an EU country and have a foreigner name and an accent, she did not understand what I was saying and instead of asking me to reapeat it or write it down said " I don't understand your language" the tone she used to say it was equally inappropriate and disrespectful. My girlfriend challenged her and said that her comment was unnecersy and she just replyed that she could understand me rather than acknoledgeking her behaviour.