didn't get booster
I qued for couple hrs went to desk answered the basic questions then told where to go next for booster got there the woman asked me for my card I said I'd left them at home. she then said she means the card the man at desk gave me. I said he didn't give me anything he just did the above then told me where to go the woman then repeated the question I must of been given a card at the desk, a further 3 times to me, at this stage I'm quite annoyed at her attitude & the fact she didn't call someone else over, I spoke very clear that I was given nothing at the desk then again she said the card is blue like the one a another lady had that was coming behind me I didn't look around at this woman, because I'm not some senile woman who doesn't understand what this card looks like, I just said oh forget it then I walked out the library, she just didn't understand my reply that I was not given a card at the desk, she didn't try to stop me from walking away, & apologise & say she'll get someone else over to sort this. it's very poor when staff don't understand ( NO CARD WAS GIVEN TO ME. )