unhelpful, unsympathetic, confusing
Recieving help from this clinic may take a long time and you may need to figure your way through their confusing appointemnt booking system in place. First of all, there is no support via telephone. Secondly, the information online is confusing and in some pages contradicting. Wwhen I made a walk-in enquiry to the reception, I was rudely turned away and asked to leave the building and recieved little to none explanation how to make an appointment online. When you finally figure out yourself how to get an appointment online, the booking system is somewhat of a game of luck. Furtehrmore, the appointment itself may be weeks ahead. Strongly advise to contact the clinic on Dean Street if youre looking for same day response/help.