Usually its good
I went there to drop off a urine sample. It was not practical because I had to go to the practice to collect the urine kit and then use the urine kit at home. Afterwards, you go back to the practice to drop off the sample. So it is not practical at all, it would be better if you could just use the toilet facilities at the practice. I wanted to do the urine sample at the practice because I was in a lot of pain and this was the most convenient way for me. When I dropped off the urine sample, I was treated very rudely by the receptionist. The receptionist treated me like I was some sort of criminal! However, the doctor was kind and explained things well to me. I have been going to this practice for years and usually it is good but on this occasion, the receptionist's attitude spoiled my experience as she showed no empathy to me.