Worst customer service and medical care
Would not recommend to anyone. Been a patient for 30 years, attending appointments regularly. Almost impossible to get an appointment when needed and extremely rude receptionists. All of a sudden when I call them regarding an appointment they tell me that I have been 'dismissed from the surgery' due to leaving the area, loss of contact and no reply to a letter that was sent, even though I attended an appointment just recently and have had no letters and no change of address (i live 2 mins away from the surgery). I ask them if I can see the letter they sent me or confirm the address they sent it to but they refuse to do so and say I need to re-register. So according ro what she told me theu have sent a letter with my confidential details to some random address which they arent willing to share with me, or they are just making an excuse so they can dismiss me.What a pathetic way to get rid of patients!