Since lockdown have experienced a poor service
Since lockdown have experienced a poor service, with problems getting appointments or even telephone appointments since. A negative experience with doctors, such as being prescribed the wrong antibiotics for a urine infection and since then the problem has worsened. Also had issues having calls being returned from doctors when expected and has had to call to chase things up. Once waited two months to get some medication, and after calling to chase this up received it the next day. Have been with the GP 20 years, service used to be really good but has since gone downhill but do not want to change GP as elderly and it is very convenient to access. Main feedback would be to do something to improve GPs, especially since lockdown. While the times are challenging, the service has not been good, people really want to see GPs face-to-face but it is hard to access appointments. I have been in the UK for nearly 50 years and worked the whole time, but now that I'm old and have health problems, I feel like they don’t care.