Visited antenatal clinic for arranged appoint
Booked in for growth review appointment at antenatal clinic following advice of a triage appointment the previous week (doctor advice). Attended today, waited for 3hrs with a lack of communication on reason for delay. Have been told that the receptionist at triage appointment booked in our appointment (because she couldn't find the person to book it in for her) into a slot for midwife smoking relating clinic day. This wasn't the reason for our appointment and it appears the receptionist booked it in that day in the 'hope' a doctor would be available to review the babies growth. Therefore we have been placed into a situation we didn't need to be in and wasted 3hrs of our time. There appears to be a severe lack of communication between the midwifery departments, and people don't leave notes to inform the next person who deals with it.