Poor Service
Had a very bad experience when went to the hospital four years ago for breast cancer treatment. Thinks it's better now, but it was a shambles then. Nurses were overworked and crying. No communication between teams. Staff working in isolation. Reliance on agency nurses who were not in the loop. It was always incredibly difficult to get through to reception on the phone. Often the phones were put on silent. Acknowledged that things might be different now.