News and reports

This report is based on the experience of 928 people. Feedback has been obtained from a variety of sources, including engagement, surveys and comments posted online (NHS, Care Opinion and social media).

This report is based on the experience of 162 people.

This report is based on the experience of 424 people. Feedback has been obtained from a variety of sources, including general engagement and comments posted online (including Care Opinion, NHS and social media).

Confused about Long Covid? Find out the common symptoms and how to get support.

Do you know about your rights to language support in NHS settings?

Annual report based on the experience of 192 people.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Annual report for GP Patient Experience based on the experience of 843 people.

Q4 (Jan to Mar) patient experience report based on the experience of 439 people.

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

A report comparing patient experience feedback across different departments and service areas of Whipps Cross Hospital from 234 people.