CQC inspectors publish ratings on two Waltham Forest adult social care services

The Care Quality Commission recently published a further 24 reports on the quality of care provided by adult social care services across London, including Highcroft Care Home and ELMS in Waltham Forest.

 

Following recent inspections, 12 of these care homes and homecare agencies have been rated as ‘Good’, 11 have been rated as Requires Improvement and one was rated as ‘Inadequate’. Highcroft Care Home and ELMS in Waltham Forest were both rated as ‘Inadequate’ and ‘Good’, respectively.

 

Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.  

 

Sally Warren, CQC’s Deputy Chief Inspector for Adult Social Care, said: “Everyone should be confident that their local social care providers will deliver safe, effective, compassionate and high quality care.  Where we find that this is the case, we give a rating of Good, or Outstanding.

 

“If we find that a service requires improvement, we will expect them to deliver a full plan setting out how they will address the issues that have been identified.  We will share our findings with local commissioners, and we will return in due course to check that the required improvements have been made.

“For services found to be Inadequate, we will consider taking further action in order to protect the health and wellbeing of local service users.”

 

If you have any comments and concerns regarding the reports or any other adult social care services in the borough, plesase get in touch with us.